Returns & Exchanges
At Dimple Color, we want you to love your new look, so we offer a 30-day return policy on all unopened and unused beauty products. If you aren't completely satisfied with your purchase, our team is here to help you find the perfect shade or process a full refund.
Return Process
- 1.Check Eligibility
Ensure your items are in their original, vacuum-sealed packaging and have been purchased within the last 30 days.
- 2.Request a Return
Contact our support team with your order number and a photo of the products to receive your prepaid return shipping label.
- 3.Pack and Ship
Securely place the items in their original box, attach the provided shipping label, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.